The Integrity Library System is priced according to two options: the Internet
version where you access the software over the Internet, or Integrity Library System
software installed on your computer at your location.
Internet version
$75 per month, up to 3 collections and 100 users. One time $150 setup fee. Each
additional 25 users or additional collection is $25/month.
A two-hour training session is included. Additional training is available on a fee
basis. If outside Washington State, travel expenses must be reimbursed for on-site
training. Training can be done over the phone when on-site training is not necessary.
Technical support is included. However, a per-incident support fee of $75 may apply
in certain cases.
Such cases include problems not directly related to
the Integrity Library System software or are the result of customer changes to the
computer hardware or software that cause the Integrity Library System not to function
properly. Integrity Data Systems usually will make reasonable efforts to help get
things working even in these cases if it pertains to the Integrity Library System,
but reserves the right to charge $75 when the support issue clearly extends beyond
the scope of the Integrity Library System. If this situation occurs, the customer
will always be told clearly that to proceed with resolving the problem will result
in the $75 charge and will be given the choice whether to proceed or not. Integrity
Data Systems also offers consulting services on an hourly fee basis for customers
who have other computing needs beyond the scope of the Integrity Library System.
All product updates are included. Major upgrades and add-on features may be
priced separately.
The only software your computer(s) need is a web browser, such as Internet Explorer
or Netscape Navigator. Your computer(s) must be able to connect to the Internet
(that is, equipped with a modem and dial-up networking, or preferably a broadband
connection) to use this option. If you can do email, you can probably use
the Internet version.
Integrity Data Systems recommends the Internet version when:
You have a broadband internet connection (DSL or cable-modem) at your location
You want the ability to access the system from outside your library (from home,
office, school, or other location)
You want your patrons (and even the general public, if you choose) to be able to
perform searches, place holds, and view their account status from their home or
other location. (Note that public access, if you choose to allow it, is limited
to searching your collection; no holds can be placed.)
You are unwilling or unable to take responsibility for technical issues related
to running a "mission critical" computer system, including physical security of
the system, running backups, ensuring installation of new software will not interfere
with existing system components, etc.
Integrity Library System installed at your location
1-4 Users
$495
5-20 Users
$995
Unlimited Users
$2,495
A "user" is a person who has been given a username and password via the Users link
link on the Admin screen.
A two-hour training session is included. Additional training is available
on a fee basis. If outside Washington State, travel expenses must be reimbursed
for on-site training or on-site installation. Installation can be done over
the phone in most cases. Training can be done over the phone when on-site
training is not necessary.
Free technical support is provided for 30 days from the time of installation.
After 30 days, one of the following support options must be selected:
Annual maintenance contract, includes all product updates. Payments commence after
the first year (i.e. payments are made in arrears)
1-4 Users
$150 per year
5-20 Users
$200 per year
Unlimited Users
$300 per year
Per incident, beginning 30 days after installation: $75 per incident.
All product updates are included. Major upgrades and add-on features may be
priced separately.
You can use the following list of pros and cons help determine which option is right
for you. The pros and cons are listed for the option of installing the Integrity
Library System at your location. The pros and cons of the Internet version
are generally the opposite of what are listed below. If the descriptions seem
too complicated or overly technical, or you can’t figure out the best option, don’t
worry! Integrity Data Systems will work with you to determine the best configuration
for your needs.
Pros and cons for Integrity Library System installed at your location
Pros
Less expensive in the long run
Does not require an Internet connection or tie-up a phone line (if dial-up used)
Probably more reliable (not dependent upon the stability of your connection to the
Internet or computers outside your direct control), but note that any computer hardware
failures and software failures not related to the Integrity Library System are your
responsibility
Much better performance than Internet version over dial-up
Cons
Requires a more powerful computer for adequate performance
Your computer becomes "mission critical" and must be treated as such (regular backups
needed, cautious approach to installing/running other software concurrently, etc.)
Other computers at your location cannot access the system without a LAN or other
networking
The Auto Catalog feature will not function unless your computer is connected
to the Internet. Auto Catalog is always available in the Internet version of the
Library System.
No access to system from outside your location for librarians or patrons
Please contact Integrity Data Systems to see which option best fits your needs.
